Strategic Management and Technical Management

Still talking about quality management of Juran, that he third line with quality management functions of Quality in product planning, quality in production processes and quality control in some improvement in every line of the company, Juran also distinguish two types of quality, namely

a. Strategic Quality, which is managing the quality management level. All of wisdom-related products company, employees, the use of funds to ensure the quality of a strategic nature. The system involves a company that company officials will determine the direction of the company itself. Quality control will not work properly if there is nosupport system that encourages improvement in corporate activity. Regulations andt his strategic system plays an important role to improve quality.

Quality Improvement

Quality improvement is the third step in the Juran trilogy. If all systems in manufacturing is already well under a coordinated and well controlled, then the next step is quality improvement. Quality improvement must necessarily be done by the company, because the market demand is always changing. If not able to follow the market will be increasingly left behind. We cannot rely on the product that we think is perfect last year because it has been through the stages of design and good process control. But the product should be able to compensate for the existing development trends in the community.

Quality is not an end. Each time quality standards will change in terms of design and usability. Quality should continue to be developed towards a better and better. Quality products and has built a reputation in the eyes of consumers with a very long time. Time required to make improvement. Although any small improvements made, it must be done because it is a process of becoming perfect quality product.

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How to conduct quality improvement? Some things which need to be done on a company.

Quality Control to Ensure Only quality Products are Delivered to the Customer

Juran trilogy still learning about them to deliver a quality product must be in strict quality control. Control is done starting material flow from suppliers, production processes and treatment of the finished goods and shipment of goods to the customer. All must be checked and carried in a strict and regular control on the basis of good management.

Material coming from the material supplier should be able to ensure a truly qualified. Quality materials have been through some process of supplier selection, material characteristics of the survey, a review of factory construction. Once selected and confirmed the material and suppliers of the most important thing is to control every material is ordered. If any problems occur when the supply of materials must be done quick and organized action. Example there are out of spec material received from suppliers, it should immediately complain to a supplier because if it will not cause a lot abnormality in the production process.